An eSIM (embedded SIM) is a digital SIM built into your phone. Instead of swapping a plastic card, you activate a data plan by scanning a QR code. Perfect for travel — no roaming, no queues, no lost SIMs.
Most phones released after 2019 are eSIM-ready — iPhone XS and newer, Google Pixel 3+, Samsung Galaxy S20+, and most modern flagships. Check your device settings for 'Add mobile plan' or 'Add eSIM'. If you don't see the option, your phone is not eSIM-compatible.
Instantly. As soon as your payment is confirmed we email the QR code and setup steps. You can also see it right here in your account. Buy at home the night before or at the airport gate — same experience.
No. Your primary SIM stays active for calls, SMS, and apps like WhatsApp and iMessage. Our eSIM runs alongside it to handle mobile data — no roaming charges.
Validity begins the moment your eSIM connects to a supported local network at your destination — not at purchase. You can buy weeks in advance without wasting a single day.
Yes — hotspot is enabled on all Traveler, Explorer, and Heavy plans. Share your data with a laptop, tablet, or a friend.
Your data slows to a stop — no bill shock, no automatic charges. Top up in a couple of taps from your account, or buy a new plan.
Yes — pick a regional plan (Europe, Asia, Global) and one eSIM covers the whole area. Ideal for interrail trips, business tours, and digital nomads.
No — you can check out as a guest with just an email. We'll offer to create an account after purchase so you can re-download the QR and top up faster next time.
All major credit and debit cards, Apple Pay, Google Pay, and Link. All payments are secured by our payment provider.
If your eSIM never activates or is defective, yes — see our refund policy. Once a plan has been installed and connected to a network, we can't refund unused data.
Our support team replies fast via the contact form. If your eSIM doesn't activate at your destination, we'll help troubleshoot or refund you.